Privacy Policy

Last updated: December 13, 2025

1. Introduction

Welcome to PupTrack ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not access the site.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when using our services:

  • Email Address: When you sign up for our waitlist, we collect your email address to notify you about product updates and launch information.

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain information:

  • IP Address: We collect your IP address for security purposes, fraud prevention, and analytics.
  • Device Information: We collect information about your device, including browser type and operating system, to optimize your experience.
  • Referral Information: We may collect information about how you arrived at our website (e.g., referring website, search engine).
  • Analytics Data: We collect information about your interactions with our website, including pages visited and actions taken.

2.3 Marketing and Campaign Data

We may collect UTM parameters and other campaign tracking data when you arrive at our website through marketing campaigns. This helps us understand which marketing efforts are most effective.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To manage your waitlist registration and send you updates about our product launch
  • To communicate with you about our products, services, and promotions
  • To analyze website usage and improve our services
  • To detect, prevent, and address security issues, fraud, and abuse
  • To comply with legal obligations
  • To enforce our terms and policies

4. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit using SSL/TLS
  • Secure database storage with access controls
  • Regular security assessments
  • Limited access to personal data on a need-to-know basis

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you request deletion of your data, we will remove it within 30 days, except where retention is required for legal compliance.

6. Third-Party Services

We use the following third-party services to operate our website:

  • Supabase: Database hosting and storage (data stored securely in the cloud)
  • Vercel: Website hosting and deployment

These third-party services have their own privacy policies governing the use of your information. We encourage you to review their policies.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. You can control cookies through your browser settings.

We may use:

  • Essential Cookies: Required for the website to function properly
  • Analytics Cookies: Help us understand how visitors interact with our website

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate personal data
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data to another service
  • Opt-out: Unsubscribe from marketing communications at any time
  • Withdraw Consent: Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at [email protected].

9. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete that information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. By using our services, you consent to the transfer of your information to these countries.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

PupTrack
Email: [email protected]